All orders are shipped with Premium 48 Hour Tracked Delivery
Our collection is available to purchase online and all orders will be fulfilled as soon as possible. This runs on a first come first serve basis.
You will be updated on every step of your order through email
If you would like to find out more regarding this, or just have a question, please feel free to email us at info@diodable.com
If there are any issues with your order, they will be dealt with according to our Return & Refund Policy
Almost anything is possible, we have a very talented team so please get creative!
Process:
We will request all information required if not enough is submitted.
You will be sent a personalised quote.
Once paid, our professional draughtsman will then apply your design into our software, a proof will be sent with unlimited revisions available.
Upon final confirmation your custom order will be processed, you will be updated throughout every step. FREE 48 HOUR TRACKED SHIPPING TO UK
A "Back Order" is when you place an order on a product but there is no stock available on the shelf (temporarily), think of it somewhat like 'made to order'. The key difference here is that your artwork will not be made immediately after placing the order, you will be placed into a queue based upon when you ordered. The sooner you order, the earlier in the queue you are. This is due to demand.
All of our artwork is made in house, with the best quality materials available, this means we go out of our way to source things that aren't so easy to get a hold of. There are longer wait times on our materials, everything is made by us with a lot of hand assembly & hand finishing involved.
Time & care is taken when producing a Diodable product so it's not something that a machine can quickly output hundreds of. We are limited with our production capacity as we are only a small team with a big vision. Our focus is quality, not quantity.
We will get through your order as fast as possible, depending on the demand, your order could take as long as 4 months to be with you. This is dealt with on a first come first serve basis. That being said, as soon as your order is ready it will be shipped with 48 hour premium tracked delivery. You will be sent tracking details and updated on your artworks journey the whole way. More info at FAQ
Backorders will start from the 10th May, from this day the whole collection will be released allowing you to claim your artwork.